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So when my friend asked for recommendations on the best ways to conduct remote team meetings, it got me thinking about what remote teams need and what services best provide them.Īs is often the case in technology, no one service has all the tools. Had we had such accessible video technology at the time, I know our working relationships would have been better and our team would have felt more connected. One was in Phoenix, one was Indianapolis. I tend to take more notes, ask more questions, and participate more.Īs a manager at a Fortune 500 company, I had two key staffers who telecommuted. Then my attention is riveted to the screen and to the speaker.
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When I am on an audio call, I have a tendency to multitask: answer a quick email, review my calendar, check my daily to-do list. I work with many clients and affiliates who are outside this area and am frequently on remote meetings. But a major part of that is the difference between hearing someone’s voice and seeing his face. And from a management perspective, being able to see people when you are meeting makes a big difference in your perception – and theirs.Įquipping, supporting and managing remote employees require the right tools, a commitment to communication and an open mind. People need to see each other to develop some sense of who they are. Team meetings are one way that a group comes together. How can you supervise the work of people you rarely see? How can you efficiently share information when you don’t have your team in one place? How do you overcome the barriers to personal relationships that technology can sometimes throw down? Working with telecommuting employees or a mobile workforce provides many opportunities, but it can be a management challenge.
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Managing a sales force of seven spread out across the Southeast presents many management challenges – some of which technology can address, and some it can’t. A friend and former colleague is a sales manager for a regional marketing firm.